Google Ads API Disruption

Incident Report for TapClicks

Resolved

Google Ads services were successfully restored following a fix implemented on March 19th. After thorough monitoring, we can confirm that the intermittent Fetch issue has been resolved. If you continue to experience any problems with the Google Ads connector, please contact us at support@tapclicks.com.

Thank you,
The TapClicks Team
Posted Mar 20, 2025 - 17:48 UTC

Investigating

Incident Summary:
We are currently investigating an issue affecting some of our customers who are connected to the Google Ads API. Due to recent changes made on Google's end, certain customers are experiencing difficulties with fetching data.

Current Status:
Our team is actively working with Google and collaborating closely with their team for a resolution.

What’s Affected:

Customers with active Google Ads API connections may experience intermittent data fetching failures or delays.
Affected customers may notice incomplete or outdated data in their dashboards.

Next Steps:
We will continue to monitor the situation and keep you updated as we work with Google to resolve this issue. We are prioritizing this matter and will provide a follow-up once we have more information or once the issue has been resolved.
Posted Mar 19, 2025 - 16:11 UTC
This incident affected: TapAnalytics/TapReports.