Identified - Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.

Impact: Only Spend metrics are affected; all other metrics are operational as expected.
Cause:

Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.

For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].

We will continue to monitor the situation and provide updates as soon as more information becomes available.

Thank you for your patience.

Oct 23, 2024 - 15:54 UTC
TapAnalytics/TapReports Operational
TapOrders/TapWorkflow Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 19, 2025

No incidents reported today.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Resolved - This incident has been resolved.
Jun 13, 15:31 UTC
Investigating - A subset of our customers connected to Simpli.fi are experiencing data delays due to a technical issue on our end. Impacted customers can see this by looking at "Connections with issues to be investigated by TapClicks" on the main tab of their Data Load Status dashboard and have received notifications via email already if they have configured these on the Notifications tab of the Data Load Status dashboard.

Our team is actively working on resolving the issue and we will provide updates as they become available.

We apologize for the inconvenience.

Jun 5, 14:04 UTC
Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025