Identified - Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.

Impact: Only Spend metrics are affected; all other metrics are operational as expected.
Cause:

Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.

For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].

We will continue to monitor the situation and provide updates as soon as more information becomes available.

Thank you for your patience.

Oct 23, 2024 - 15:54 UTC
TapAnalytics/TapReports Operational
TapOrders/TapWorkflow Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 15, 2025

No incidents reported today.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

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Mar 12, 2025

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Mar 11, 2025

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Mar 10, 2025

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Mar 9, 2025

No incidents reported.

Mar 8, 2025

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Mar 7, 2025

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Mar 6, 2025

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Mar 5, 2025

No incidents reported.

Mar 4, 2025

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Mar 3, 2025

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Mar 2, 2025

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Mar 1, 2025

No incidents reported.