Identified - Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.
Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause:
Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.
Resolved -
UPDATE: The LinkedIn Team deployed a fix on their end last night and we are now seeing the fetches errors any longer this morning.
If you are still having issues or observing issues with the LinkedIn Ads Connector, please let us know at support@tapclicks.com.
Thank you, The TapClicks Team
Feb 5, 16:00 UTC
Identified -
Issue Summary We are currently experiencing a disruption in LinkedIn Ads data retrieval due to an ongoing issue on LinkedIn’s end. This problem affects all API users, including TapClicks, and is not specific to our platform.
Impact New LinkedIn Ads data for today is currently stalled. Historical data previously stored in TapClicks remains unaffected and accessible.
Current Status LinkedIn has acknowledged the issue and is actively working on a resolution as a priority. We are closely monitoring the situation and will provide updates as soon as more information becomes available.
Next Steps We will update this page as soon as LinkedIn resolves the issue and data processing resumes. Thank you for your patience.
Feb 4, 16:16 UTC
