Update - The failed data loads have all been restarted and we are monitoring. Once they complete, we will be able to start resending impacted scheduled reports.
Oct 19, 2026 - 17:54 UTC
Identified - Approximately 25% of our data load processes failed this morning due to an infrastructure configuration change. We have resolved the issue and are currently re-running the failed data loads.
We are also evaluating the impact on scheduled reports and will resend any affected reports as soon as the data loads complete.
We apologize for the inconvenience and appreciate your patience.
Oct 19, 2026 - 14:22 UTC
Resolved -
This incident has been resolved.
Oct 19, 14:23 UTC
Investigating -
We are seeing delays in report availability from The Trade Desk for September 26 and 27, so data for these dates may be incomplete. Affected users may also see longer refresh times or occasional failed fetches for this data source. Our team is working with The Trade Desk and is making improvements to how our integration handles delayed reports. The missing data will be backfilled automatically once it is available, so no action is needed. We will post updates here as the issue progresses.
Sep 30, 16:33 UTC
