Delayed Data Loads for The Trade Desk

Incident Report for TapClicks

Monitoring

We are currently investigating a service disruption with The Trade Desk (TTD) connector. Multiple client instances are experiencing delays in daily data fetches. While fetches typically complete within an hour, current reports are remaining in a PENDING state for extended periods.

What We Know So Far:

Root Cause: Vendor-side dependency issue within The Trade Desk's reporting API.

Impact: Reports for some clients are stuck in "Pending" status on the TTD side, preventing TapClicks from successfully ingesting the latest data.

Data Freshness: As of today, most impacted dashboards will show the latest available data from March 2, 2026. Data for March 3 and March 4 remains delayed.

Our Action Plan:
We are in direct contact with The Trade Desk, and they have confirmed they are aware of the outage. We will continue to monitor on our end will provide updates accordingly.

Posted Mar 05, 2026 - 23:56 UTC

This incident affects: TapAnalytics/TapReports.