Update: All of Simpli.fi reporting services were restored starting around 7PM (CT) last evening and fetches for today have been completing without errors.
If you are still experiencing issues with your Simpli.fi connection, please reach out to support@tapclicks.com
Thank you
Posted Jun 04, 2025 - 14:54 UTC
Identified
Impact: Data Delays for Simpli.fi-Connected Customers
Monitoring
We are currently observing intermittent connection issues between TapClicks and Simpli.fi, as reported by our partner at Simpli.fi. This is impacting customers whose data sources are connected to Simpli.fi via TapClicks.
What you may experience:
Delays in the availability of new data from Simpli.fi
Historical data previously collected remains accessible and unaffected
Simpli.fi has identified the issue and is actively working toward a resolution on their end. TapClicks will continue to monitor the situation closely and provide updates as we receive them.
We appreciate your patience and understanding.
The TapClicks Team
Posted Jun 03, 2025 - 15:16 UTC
This incident affected: TapAnalytics/TapReports and TapOrders/TapWorkflow.