Simpli.fi data delays for some customers

Incident Report for TapClicks

Resolved

This incident has been resolved.
Posted Jun 13, 2025 - 15:31 UTC

Investigating

A subset of our customers connected to Simpli.fi are experiencing data delays due to a technical issue on our end. Impacted customers can see this by looking at "Connections with issues to be investigated by TapClicks" on the main tab of their Data Load Status dashboard and have received notifications via email already if they have configured these on the Notifications tab of the Data Load Status dashboard.

Our team is actively working on resolving the issue and we will provide updates as they become available.

We apologize for the inconvenience.
Posted Jun 05, 2025 - 14:04 UTC
This incident affected: TapAnalytics/TapReports.
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