Schedule Reports channel filtering
Incident Report for TapClicks
Resolved
This incident has been resolved.
Posted Jul 20, 2024 - 17:55 UTC
Monitoring
We have deployed a fix regarding the filter issue and future scheduled reports will filter as intended.

If you would like us to help resend reports that went out today with updated data, please reach out to us by emailing support@tapclicks.com

Thank you
Posted Jul 19, 2024 - 17:41 UTC
Identified
Issue:
We have identified a temporary issue affecting channel filters, which may have caused discrepancies in the scheduled reports sent out today.

Impact:
This issue impacts customers who use scheduled reports that include custom channels.

ETA:

Our engineers are actively working to resolve this issue. If you observe any discrepancies in your scheduled reports, please contact us at support@tapclicks.com and we will assist you in resending the reports with accurate information.
Posted Jul 19, 2024 - 16:45 UTC
This incident affected: TapAnalytics/TapReports.