Schedule Reports channel filtering

Incident Report for TapClicks

Resolved

This incident has been resolved.

Posted Jul 20, 2024 - 17:55 UTC

Monitoring

We have deployed a fix regarding the filter issue and future scheduled reports will filter as intended.

If you would like us to help resend reports that went out today with updated data, please reach out to us by emailing support@tapclicks.com

Thank you

Posted Jul 19, 2024 - 17:41 UTC

Identified

Issue:
We have identified a temporary issue affecting channel filters, which may have caused discrepancies in the scheduled reports sent out today.

Impact:
This issue impacts customers who use scheduled reports that include custom channels.

ETA:

Our engineers are actively working to resolve this issue. If you observe any discrepancies in your scheduled reports, please contact us at support@tapclicks.com and we will assist you in resending the reports with accurate information.

Posted Jul 19, 2024 - 16:45 UTC

This incident affected: TapAnalytics/TapReports.