Customers leveraging Twitter data in their dashboards may have experienced a lag in data, particularly in regards to Tweet data. The issue stems from an API upgrade from the August release and the team is working to resolve the issue by reverting to the previous Twitter API Version.
TapClicks will revert the API version back to V1 to ensure legacy KPIs are updated in the system and plan for an alternative solution for the Twitter V2 API upgrade in the future. Once reverted, any recently exposed Tweet KPIs around Impressions, Clicks, and Video performance will reflect "0" values.
If you have any questions about this issue, please feel free to reach out to firstname.lastname@example.org
, or your Customer Success Manager.