Instances unavailable for some customers

Incident Report for TapClicks

Resolved

Dashboard access has been restored for impacted customers.

Should you have any questions, please reach out to your Customer Success Manager.

Thank you!

Posted Apr 02, 2019 - 21:48 UTC

Monitoring

The system is currently moving through defined processes and is being monitored by the team to ensure that those processes progress as expected.

The team expects to restore access shortly.

Posted Apr 02, 2019 - 20:58 UTC

Investigating

We have identified an issue that is preventing some customers from accessing their dashboard - our team is actively working to restore access for impacted customers.

Posted Apr 02, 2019 - 20:23 UTC

This incident affected: TapAnalytics/TapReports and TapOrders/TapWorkflow.