Facebook Ads Spend Data Discrepancy

Incident Report for TapClicks

Resolved

Issue: We have identified on October 3rd a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.

Impact: Only Spend metrics are affected; all other metrics are operational as expected.
Cause:

Facebook is aware of this issue and is actively working to resolve it.

For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].

We will continue to monitor the situation and provide updates as soon as more information becomes available.

Thank you for your patience.

Posted Oct 03, 2024 - 18:30 UTC