On TapClick's side, we are seeing new fetches complete as well and will continue to monitor today.
Thank you for your patience
Posted Aug 06, 2024 - 16:53 UTC
Update
Update:
TapClicks Customers are still impacted by the service disruption for Google Ads API. Our partners at Google are still working diligently on a resolution. You can reference their documented status updates here: https://ads.google.com/status/publisher/incidents/Dgkp6kgKHeiuDaUXBa5Q
Posted Aug 05, 2024 - 16:55 UTC
Identified
We are experiencing an issue with the Google Ads API, specifically affecting the Google Ads shopping reports. This outage began on August 1, 2024, and impacts many of our clients.
Google Ads is actively investigating the issue. As of August 1 at approximately 2 PM EDT, the following reports are down and returning internal API errors:
Impact on TapClicks This impacts TapClicks Customers utilizing these reports in TapClicks: The 'Shopping Performance by Campaign (no Ad Group for Performance Max reporting)' and 'Shopping Performance by Ad Group (no Performance Max reporting)' reports correspond to the shopping_performance_view and are affected.
Please stand by as we wait for our partners at Google to resolve the issue on their end and will take necessary action to refetch the data when it becomes available again.