Identified - Current Status:
We are currently experiencing an issue with the Reddit Ads connector. Some users may be encountering connection or reauthentication problems when attempting to use the service.
What’s Happening:
Users might face difficulties connecting to the Reddit Ads platform or may be prompted to reauthenticate multiple times.
What We're Doing:
We are in active communication with Reddit’s support team to resolve the issue as quickly as possible. Our team is working diligently with Reddit to address the problem, and we will provide further updates as soon as we have more information.
Impact:
Connection issues may occur intermittently and potential disruption in pulling recent Reddit data
Next Steps:
We are closely monitoring the situation and will provide updates on progress.
Thank you for your patience!
Nov 14, 2025 - 23:57 UTC
We are currently experiencing an issue with the Reddit Ads connector. Some users may be encountering connection or reauthentication problems when attempting to use the service.
What’s Happening:
Users might face difficulties connecting to the Reddit Ads platform or may be prompted to reauthenticate multiple times.
What We're Doing:
We are in active communication with Reddit’s support team to resolve the issue as quickly as possible. Our team is working diligently with Reddit to address the problem, and we will provide further updates as soon as we have more information.
Impact:
Connection issues may occur intermittently and potential disruption in pulling recent Reddit data
Next Steps:
We are closely monitoring the situation and will provide updates on progress.
Thank you for your patience!
Nov 14, 2025 - 23:57 UTC
Identified - Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.
Impact: Only Spend metrics are affected; all other metrics are operational as expected.
Cause:
Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.
For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].
We will continue to monitor the situation and provide updates as soon as more information becomes available.
Thank you for your patience.
Oct 23, 2024 - 15:54 UTC
Impact: Only Spend metrics are affected; all other metrics are operational as expected.
Cause:
Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.
For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].
We will continue to monitor the situation and provide updates as soon as more information becomes available.
Thank you for your patience.
Oct 23, 2024 - 15:54 UTC
TapAnalytics/TapReports
Operational
TapOrders/TapWorkflow
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance