Centro Basis DSP Outage

Incident Report for TapClicks

Resolved

This incident has been resolved.

Posted Oct 09, 2020 - 21:54 UTC

Update

I am very pleased to let you know that the TapClicks team has successfully resolved the issue with the Centro Basis DSP feed. All data is now flowing into TapClicks' instances that are connected to Centro Basis.

Have a great weekend!

Posted Oct 09, 2020 - 21:54 UTC

Investigating

We are experiencing issues with Centro Basis DSP fetches due to an unanticipated change they made in their data file. We are working hard to quickly address the issue. We will provide an update once we have a fix in place!

If you have any questions, please reach out to your Customer Success Manager.

Posted Oct 08, 2020 - 20:06 UTC

This incident affected: TapAnalytics/TapReports.